Product is significantly different from the website
Missing parts or hardware
Product received damaged in transit
Manufacturing defect
How it works?
1Raise a return request Contact us within the applicable return period.
2Get an approval Our team will verify your request and product condition.
3Product will be picked up We will arrange reverse pickup as per the case.
4Resolution You will receive replacement, refund, exchange or a credit note, depending on the reason for return and policy conditions.
Important things to know
Change of Mind (Eligible Products) Report within 7 days. Only pickup charges applies. Balance amount will be issued as an Orange Tree Credit Note valid for 12 months. (Condition Applied)
Wrong Product / Missing Parts / Significant Difference Report within 7 days. We arrange the reverse pickup. Refund or replacement as applicable.
Damaged in Transit Report within 48 hours with an unboxing video and supporting details. Handled as per our Warranty Terms.
Manufacturing Defect Handled as per our Warranty Terms. May include repair, replacement, component replacement or other resolution.
The Eros White Wall Lamp combines the charm of European design with modern elegance. Featuring a White Terrazzo base, Gold-finished Mild Steel, and Frosted Glass shade, this wall sconce adds a relaxed, rustic feel to any room. Its off-white and gray tones make it a versatile choice for various interiors, from living rooms to bedrooms. Perfect as a bedside wall lamp, this accent wall light is a perfect for any room.
Wipe with a soft cotton cloth for regular cleaning, use a mild window cleaner for smudges, and avoid harsh chemicals or polishes to protect the finish; intended for indoor use only.
Always lift the lamp from its base, not the rod or holder; unplug and let the bulb cool before replacing.
Our handcrafted products are coated with high-gloss powder coating, electrophoretic lacquer, and plating. There is pre-treatment done on products to make them rust- and dust-free. We are using a lead-free and non-hazardous coating on our products. All our electrical fittings are CE-approved and have been certified by testing labs. Before packing, every component of the product is checked and tested as per the end-user. Lamps are meant for indoor use.
Please note that the finish, fabric, colour, texture and wood polish of the actual product may vary slightly from the image, depending on your device's screen settings and resolution. Solid wood furniture may also have varying wood and marble grains from product to product.
Generic Name:
Manufactured/ Marketed By:
BASANT, Khasra No.129,131, Barmer Road, Bhandu-Village, JODHPUR 342001, Customer Care no: +91 9001190790 (10 am to 8:00 pm IST, Mon-Sat),
Email: care@orangetree.in
Packed By:
Orange Tree Home Private Limited, IInd Floor, Hall No. 1, BASANT, Khasra No.129,131, Barmer Road, Bhandu-Village, JODHPUR 342001, Customer Care no: +91 9001190790 (10 am to 8:00 pm IST, Mon-Sat), Email: care@orangetree.in
I'm an architect based in Panjim, Goa and my recent collaboration with Orange Tree for an interior project exceeded my expectations in every way. The products, finishing and quality are truly top-notch.
The service was exceptional, with a clear focus on customer satisfaction. The team was helpful, responsive, and prioritized my needs. The delivery was timely, meeting the specific schedule I had requested.
Overall, my experience with Orange Tree was outstanding. I'm genuinely delighted with the result, which has transformed the space. The lighting, in particular, has elevated the ambiance and added a new dimension.
Some notable highlights of my experience include:
- Stunning product designs that added a touch of elegance to the space
- Impeccable finishing and attention to detail
- High-quality materials that ensure durability and longevity
- Excellent customer service with prompt responses and resolutions
- Timely delivery that met my specific scheduling requirements
- A wide range of designs to choose from, making it easy to find the perfect fit
I would highly recommend Orange Tree to anyone seeking exceptional interior design solutions.
