Product is significantly different from the website
Missing parts or hardware
Product received damaged in transit
Manufacturing defect
How it works?
1Raise a return request Contact us within the applicable return period.
2Get an approval Our team will verify your request and product condition.
3Product will be picked up We will arrange reverse pickup as per the case.
4Resolution You will receive replacement, refund, exchange or a credit note, depending on the reason for return and policy conditions.
Important things to know
Change of Mind (Eligible Products) Report within 7 days. Only pickup charges applies. Balance amount will be issued as an Orange Tree Credit Note valid for 12 months. (Condition Applied)
Wrong Product / Missing Parts / Significant Difference Report within 7 days. We arrange the reverse pickup. Refund or replacement as applicable.
Damaged in Transit Report within 48 hours with an unboxing video and supporting details. Handled as per our Warranty Terms.
Manufacturing Defect Handled as per our Warranty Terms. May include repair, replacement, component replacement or other resolution.
Fucius updates pendant lighting with a breezy weave of natural cotton thread on a conical metal frame. Suspended over a dining room table, kitchen island or sectional grouping, the conical-shaped shade casts a warm and dappled glow through its open weave.
Do-it-yourself (DIY) assembly with minimal effort with the help of the instruction sheet provided in the toolkit. You can also request an installation service through our customer care number, +91 9001190790.
Wipe with a soft cotton cloth for regular cleaning, use a mild window cleaner for smudges, and avoid harsh chemicals or polishes to protect the finish; intended for indoor use only.
Always lift the lamp from its base, not the rod or holder; unplug and let the bulb cool before replacing.
Our handcrafted products are coated with high-gloss powder coating, electrophoretic lacquer, and plating. There is pre-treatment done on products to make them rust- and dust-free. We are using a lead-free and non-hazardous coating on our products. All our electrical fittings are CE-approved and have been certified by testing labs. Before packing, every component of the product is checked and tested as per the end-user. Lamps are meant for indoor use.
Please note that the finish, fabric, colour, texture and wood polish of the actual product may vary slightly from the image, depending on your device's screen settings and resolution. Solid wood furniture may also have varying wood and marble grains from product to product.
Generic Name:
Manufactured/ Marketed By:
BASANT, Khasra No.129,131, Barmer Road, Bhandu-Village, JODHPUR 342001, Customer Care no: +91 9001190790 (10 am to 8:00 pm IST, Mon-Sat),
Email: care@orangetree.in
Packed By:
Orange Tree Home Private Limited, IInd Floor, Hall No. 1, BASANT, Khasra No.129,131, Barmer Road, Bhandu-Village, JODHPUR 342001, Customer Care no: +91 9001190790 (10 am to 8:00 pm IST, Mon-Sat), Email: care@orangetree.in
Absolutely Stunning Addition to Our Dining Area!
We recently purchased a set of lights from Orange Tree for our dining area, and we are absolutely thrilled with them! They have completely transformed the space, adding a touch of elegance and sophistication that was missing before.
The design is exquisite, and the quality of the materials feels premium, and installation was straightforward.
These lights are not just functional; they're a true statement piece. We've already received so many compliments! Highly recommend Orange Tree for anyone looking to elevate their home decor. You won't be disappointed!
Shalini R.5/5
It looks absolutely amazing in our lounge. Lucius is luscious hehe :)